Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Contact Information: When you contact us through our contact form, we collect your name, email address, and message content.
• Feedback and Communications: Any feedback, comments, or suggestions you provide to us.
• Newsletter Subscription: Email address if you choose to subscribe to our newsletter.

1.2 Information Automatically Collected

• Usage Data: Information about how you access and use our service, including your IP address, browser type, browser version, pages visited, time and date of visits, and time spent on pages.
• Device Information: Information about the device you use to access our service, including device type, operating system, and unique device identifiers.
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity and store certain information.

1.3 Information We Do NOT Collect

• We do not require user registration or account creation
• We do not collect personal identification documents
• We do not store payment information (as our service is free)
• We do not collect sensitive personal data unless voluntarily provided

2. How We Use Your Information

We use the collected information for various purposes:

• Service Provision: To provide, maintain, and improve our streaming service
• Communication: To respond to your inquiries, comments, and requests
• Technical Support: To provide technical support and troubleshoot issues
• Service Improvement: To analyze usage patterns and improve our website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect, prevent, and address technical issues and security threats
• Newsletter: To send newsletters and updates (only if you subscribe)

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties.

3.2 Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect the rights, property, or safety of Hianime, our users, or others
• Business Transfer: In connection with any merger, sale of company assets, or acquisition

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small data files stored on your device. We use cookies to improve your browsing experience and analyze website traffic.

4.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Advertising Cookies: Used to deliver relevant advertisements (from our advertising partners)

4.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage practices
• Regular backup and recovery procedures

Note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact Form Data: Retained for up to 2 years for support purposes
• Usage Analytics: Aggregated data retained for up to 3 years
• Newsletter Subscriptions: Until you unsubscribe
• Cookies: As specified in cookie settings (typically 1-2 years)

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@hianime.to

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

8.1 Advertising Partners

We may work with third-party advertising partners who may collect information about your visits to our website to provide relevant advertisements.

8.2 Analytics Services

We may use third-party analytics services to help us understand website usage and improve our services.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification (if you're subscribed to our newsletter)
• Displaying a prominent notice on our website

You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: